Thank you for your continued interest in our Motic Imaging Products. We have tried our best to ensure that our products can be used with as many Operating Systems as possible.
If you are reading this, you will have realized that our older products do not work properly on Microsoft Vista or Windows 7.
There are 2 components to our Imaging Products. Firstly, there is the software such as Motic Images Plus 2.0ML, which allows you to quantify your image through accurate measurements, editing, counting and many more features. The other component is the camera driver, which enables the Imaging Device to communicate with the computer.
We have finished the update of our Motic Images Plus 2.0ML software to work properly on Vista/7 and with the new Driver for the imaging chips.
Motic has tried to enable as many customers who have purchased Microscopes or Cameras with our Digital Imaging Devices to update the Firmware of their camera chip and then to download the updates. However, this has not been possible for all camera chips.
Updateable Camera Chips
Please check the following criteria to see whether or not your Imaging Device is able to be upgraded.
If the answer to both questions is "yes" then you can use the procedure below to update your imaging device to run on Vista.
Camera Chips that can not be updated
Camera Chips that don't need a hardware upgrade
How to update your Imaging Device
Firstly, the usual legal jargon, although we have tried our best to ensure stability and reliability with this update package, any use of this update package is without warranty and we deny any responsibility for any mis-use, errors or other problems arising either directly or indirectly from it.
The update package:
If you have any questions or need further guidance, please don't hesitate to contact: